Hi I'm new with linux and I really don't know if im in the right place to post if not please advice me where. Anyway, I am trying to install a .bin file to my CentOS 6.3 and it appears like this, please see below:

• Interface Not Supported Error
• Uccx Installer User Interface Mode Not Supported

Extracting the JRE from the installer archive...

Note: Refer to for updated. Mode, the user interface is not available; instead, Installation Manager uses a response file. V installation directory> rtmt.exe.

Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
Graphical installers are not supported by the VM. The console mode will be used instead...
-------------------------------------------------------------------------------
Preparing CONSOLE Mode Installation...
Copyright
---------
Copyright 1998-2011
Inc. All rights reserved.
PRESS TO CONTINUE:
Invalid platform
----------------
This platform is not supported by this installer.
Continue to Exit.
PRESS TO ACCEPT THE FOLLOWING (OK):
I can install this installer to centOsS 6.3 on my vmware 8.3 but my boss is using OpenVZ where the OS reside so im not sure if that's the problem why im having this issue.
as notice it says
'Graphical installers are not supported by the VM. The console mode will be used instead...' so im assuming its something about
x windows pkg.
I tried to install x windows using yum
[root@jessa opt]# yum groupinstall x windows
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.nus.edu.sg
* extras: mirror.aarnet.edu.au
* updates: mirror.aarnet.edu.au
Setting up Group Process

Interface Not Supported Error

Checking for new repos for mirrors
Warning: Group x does not exist.
Warning: Group windows does not exist.
No packages in any requested group available to install or update
[root@jessa opt]#
I don't know really what to do and where to start. please advise.
thanks a lot

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Hi Aly,

Thank you for posting your query in Microsoft Community.

Please reply to these questions, to understand the issue better:

• What is the make and model of the computer?

• Did you try installing the applicationin compatibility mode?

I suggest you to install NX10 in compatibility mode and check if it helps. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Right-click on the setup file and click on ‘Properties’.

• Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Let us know how it goes, we’ll be glad to assist you further.

Thank & Regards,
SuJata Moktan.

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Hi SujataMoktan,

I have tried changing the compatibility to Windows 8, the same thing happened. a message popped out about the UI mode not supported.

Do you have alternative?

thank you

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Hi Ahmed,

Sorry for the delay in response.

Please answer these questions to get more clarity on this issue?

• Did you make any changes to the pc prior to this issue?

• Is the issue specific to this installation?

If you have a 32 bit version of Windows then ensure to install the 32 bit version of that application to check if that helps. Do not install 64 bit version of the application on 32 bit version of Windows.

Keep us informed to help you further.

Thank & Regards,
SuJata Moktan.

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hello,

i have the exact same problem as Ahmed.

i have 64 bit version of Windows, also my program NX10 is 64 bit version.

i am installing the program in the way it's shown in this video:

https://www.youtube.com/watch?v=AglqB0gMD0w

and when the problem about UI happens i tried to do the fix it in the compatibility mode, still the same thing appeared.

i don't have any žš or other unwanted signs in the user name...

is there anything else i can do?

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• Right-click on the setup file and click on ‘Properties’.

• Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’and select Windows 7 instead of Windows 8 operating system from the drop down menu and proceed with the installation.

I had similar issue and worked when selected Windows 7.

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Uccx Installer User Interface Mode Not Supported

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Hi Sujata,

I am getting same error while installing SabaAnywhere. I tried compatibility setting option as well but still no success. Would appreciate your help.

Thanks,

Rajesh W.

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